Converse with Confidence

From Being Nervous to Natural

Introduction

About Converse with Confidence Training

Whether in meetings, one-on-one conversations, or client interactions, the ability to communicate verbally with confidence is key to professional success. As James Humes, a former presidential speechwriter, once observed, "The art of communication is the language of leadership."

Yet, many professionals find themselves holding back or struggling to express their thoughts effectively. For instance, a survey by Slack and Qualtrics revealed that employees spend up to 43% of their time on "performative work," which includes lengthy meetings focused more on presenting rather than productive dialogue (HR ASIA, 2023). This kind of inefficient communication can lead to missed opportunities, unresolved conflicts, and diluted influence in crucial professional interactions. The ability to engage in dynamic, purposeful conversations, however, is what truly helps build stronger relationships, motivate teams, and leave a lasting impression on clients.

Our Converse with Confidence course is designed to provide you with the tools to converse confidently and effectively in the workplace. You’ll learn how to navigate conversations, express your ideas clearly, and engage others in meaningful dialogue. Whether you’re leading a team or interacting with clients, enhancing your verbal communication skills will help you thrive professionally.

Who Should Attend?

  • Individuals looking to enhance their ability to converse confidently and effectively.

  • Managers who need to engage and motivate their teams through clear, interactive communication.

  • Client-facing professionals who regularly interact with clients and need to build rapport and confidence.

Learning Outcomes

Upon completion of ‘Converse with Confidence’, participants will have the knowledge and skills to:

  • Recognise the importance of communication at workplace.

  • Identify fundamentals to effective verbal communication.

  • Engage clients and colleagues with interactive conversations.

Facilitator Qualifications

About our facilitators:

Registered as Lifelong Learning Centre (L3C) Registered Training Provider, the Epipeople Management & Consultancy Sdn Bhd team consists of HRDCorp Accredited Trainers, Certified Behavioral & Career Consultants, Certified TOT (SEAMEO VOCTECH), Certified Practitioners of Neuro-Linguistics Programming (NLP) and Certified Coach The Coach, Certified Financial Planners (CFP), Belbin Team Roles Accredited (UK), Certified Career Coaching (Singapore) and Certified Consultants in Strategic Planning & Management.

Let’s Connect.

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