Public Workshop

• Duration: 2 days

• Price: BND 250/pax

• Venue: Epipeople Management & Consultancy Sdn Bhd, Block C, Kiarong Complex.

This course is for anyone who wishes to:

• Be well understood by improving their ability to communicate clearly.

• Influence and create a positive working environment.

• Enhance conflict management and collaborative skills.

• Achieve workplace efficiency and productivity.

Upon completion, participants will have the knowledge and skills to:

• Understand why it is important to manage conflict effectively.

• Identify different types of conflicts and underlying triggers.

• Observe the behaviours exhibited when conflict is not constructively managed.

• Apply conflict management techniques to manage a positive outcome.

• Develop their interpersonal communication styles and negotiation skills to improve settlement and prevent re-escalation.