About the Conflict to Connection Workshop
Over the course of 2-days, participants will learn through activities and self discovery tools that will allow them to gain more insights on the behaviour displayed over the course of conflict, leading to a deeper understanding of how conflict escalates and reaches its "boiling point". From here, they will explore individualised conflict management techniques, communication methods to de-escalate conflict as well as the secrets to reconciliation and rebuilding of trust.
Upon completion of this course, participants will have the knowledge and skills to:
Understand why it is important to manage conflict effectively.
Identify different types of conflicts and underlying triggers.
Observe the behaviours exhibited when conflict is not constructively managed.
Apply conflict management techniques to manage a positive outcome.
Develop their interpersonal communication styles and negotiation skills to improve settlement and prevent re-escalation.
This course is for anyone who wishes to:
Be well understood by improving their ability to communicate clearly.
Influence and create a positive working environment.
Enhance conflict management and collaborative skills.
Achieve workplace efficiency and productivity.
Price: BND 250/pax